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Privacy statement
Last updated on April 25, 2021

The Toucan websites and web applications (the “Software”, the “Platform” or the “Service”) are services of Toucan Solutions aiming to support business and solidarity networks in achieving their mission, through digitization and mutualization, while respecting the autonomy of each.

When you browse the Software, we automatically receive the Internet Protocol (IP) address of your computer and technical details about the browser and operating system you use. When you contact us or fill out a form on the site, we collect the personal information you provide, such as your name, address, and e-mail address. With your permission, we may send you emails about Toucan Solutions, new services and other updates.

How do you obtain my consent?
When you provide us with your personal information on one of our Platforms, we assume that you consent to the collection and use of that information for the sole purpose of that Service. If we ask you to provide your personal information for any other reason, such as marketing purposes, we will ask you directly for your express consent, or we will give you the opportunity to opt-out.

How do I withdraw my consent?
If, after you have given us your consent, you change your mind and no longer consent to our contacting you, collecting your information or disclosing it, you may notify us by contacting us through the Contact page of or by mail at Toucan Solutions, 990 Atateken, #302, Montreal, Qc, H2L 3K5, Canada.

We may disclose your personal information if we are required to do so by law or if you violate our Terms of Use.

Generally, the third party service providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us. However, some third party service providers have their own privacy policies. For these providers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information. Keep in mind that some providers may be located or have facilities located in a different jurisdiction than you or us. So if you decide to proceed with a transaction that requires the services of a third party supplier, then your information may be governed by the laws of the jurisdiction in which that supplier is located or the jurisdiction in which its facilities are located. For example, if you are located in Canada and your transaction is processed through a payment gateway located in the United States, your information used to complete the transaction could be disclosed under U.S. law, including the Patriot Act. Once you leave Toucan Solutions services or are redirected to a third party website or application, you are no longer governed by this Privacy Policy or our website Terms of Use. Links You may leave our website by clicking on certain links on our website.

You may leave our website by clicking on certain links on our website. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misappropriated, accessed, disclosed, altered or destroyed in an inappropriate manner.

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependent of yours to use this website.

We reserve the right to change this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make any changes to the content of this policy, we will notify you here that it has been updated, so that you will know what information we collect, how we use it, and under what circumstances, if any, we disclose it. If our site is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

If you would like to: access, correct, amend or delete any personal information we have about you, file a complaint, or if you simply want more information, contact our Privacy Officer through the Contact page of or by mail at Toucan Solutions, 990 Atateken, #302, Montreal, Qc, H2L 3K5, Canada.

Toucan Solutions Inc. © 2021