Communication as a source of efficiency
CRM (customer relationship)
- Unlimited number of contacts and contact information
- History of interactions and transactions
- Sharing of contacts between members of the same network
![](https://www.toucansolutions.ca/wp-content/uploads/2021/04/Organisation.png)
TRIAGE
- Receive emails directly in the platform
- Receive online forms from your website
- Identification of participants and link with the CRM
- Saving of attachments
- Quick creation of donations from the sorting
![](https://www.toucansolutions.ca/wp-content/uploads/2021/04/Partage-Graph.png)
ACTIVITIES
- Add notes, files and forms to the CRM
- Manage tasks with due dates
- Internal discussions and emailing
![](https://www.toucansolutions.ca/wp-content/uploads/2021/04/Discussion.png)
CAMPAIGNS
- Create mailing lists from the CRM
- Send personalized newsletters or surveys
- Tracking of mailings and server responses
- Generate reports
![](https://www.toucansolutions.ca/wp-content/uploads/2021/04/Campagne-Detail.png)